Teletech is one of the fastest growing and promising call
centers not only in the Philippines but also around the world.
The company
started in 1982 through the leadership of Ken Tuchmans, and it has serving
customers for more than 30 years with one guiding principle,” Customer relationships built on trust and
simplicity deliver lasting value for everyone.”
Here in the Philippines, the company has a proven record
as one of the leading call centers in the country. They perform business support in different companies,
and provide outsourced solutions in different industries.
If you want to work as a call center
agent, then you must put Teletech in the list of your priority.
According to the company’s website, you
will experience the following things:
- You will have fun.
- You will stay connected
- You will share your passion.
- You will be healthy.
- You will build financial freedom.
- You will cultivate your career.
- You will make money.
- You will take time for yourself.
- You will experience culture of caring.
Bank Associate (Current Employee), Quezon City, P00 – June 20, 2015
Full Time Employee (Former
Employee), Novaliches, Quezon City – October 30, 2013
Pros: free lunches, approachable management,
cool environment, unity, grounded people
Cons: information overload due to too much
lobs
Working at Teletech
was definitely one my best life experience. I have learned a lot from my
trainers, mentors and team leaders. My critical thinking skill definitely
ascended because of the coaching sessions. I found full joy in coming to work
everyday because of my colleagues. I have developed such meaningful friendships
that I will forever treasure. A day never goes by without me smiling because of
the wackiness and full support that we all have for one another. Up to this
day, I still am keeping in touch with my former co-workers in Teletech.
Pros: Incentives, Allowances
Cons: Queuing; Average calls per day 70-80.
I love Teletech. Every
day I answer phone calls, handle customers concerns & resolve it to the
best & the fastest way I could, cause we believe that time is gold. All
concerns have to be attended immediately. Management is good, everything seems to
be organized. I love my co-workers as much as I love my family. The hardest
part of the job is for you to make your transaction with customers as fast as
you could (around 3-4 mins), not all customers are the same, most of them call
just to do payments or inquire about their billing statements, however there
are customers that are calling to do business transactions & other stuffs
which I could say not business related. I love team buildings & payday
those are the most enjoyable part of my (all jobs) job.
Technical Support (Former
Employee), Santa Rosa City, 04A – March 5, 2015
Pros: free allowance from client, meal,
transportation, rice and incentives monthly
challenging role but
gained lot s of friends and knowledge. I had fun though being a call center
agent/Trainer is quite hard. but i had fun and i am very thankful for having
this opportunity.
Now that you have read their experiences with Teletech, what are you waiting for? For more information about the company and the available jobs ,visit the following websites:
To read about the comments of current and previous employers of Teletech Philippines, click this link.
